How can we help you?
Frequently Asked Questions
How do I place an order?
Please contact our sale specialists via phone call, fax, or email. Click here for the contact information.
In addition, you may also need to provide the following information to complete your order:
1. Product name, catalog number, quantity, and the additional requests for your customized products.
2. Shipping and Billing address.
3. Payment information.
4. Your order-related information such as phone number, email address, etc.
Do you offer international shipping?
We offer multiple international shipping options. Please contact our sales specialists for more information.
What are the transit times for your products?
Szybio ships all of the in-stock products as soon as all the order information has been confirmed. You can always contact our sales specialists for shipping information or check your mailbox for follow up emails.
Do you offer product samples before I make a full purchase?
Of course! We offer trial-sized samples for testing purposes. Please contact our sales specialists for more information.
What currency are the prices shown in?
All prices are shown in US dollars.